Refund policy
We love our products and hope that you do as well. However, due to the nature of our products, we cannot offer returns. We invite You to review our policy on refunds and returns. We stand by our products and if for some reason your product arrived to you damaged or otherwise, we would like to work with you to ensure you have the opportunity to enjoy it. Please reach out to us so that we can make it right.
- By email: info@moisturizd.com
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to MoisturizD LLC, 1700 Northside Dr., Atlanta, GA 30318.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to MoisturizD, accessible from moisturizd.com
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
MOISTURIZD, LLC 1700 Northside Drive Suite A7, Unit #5730 Atlanta, GA 30318-2695